CDW Careers
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Senior Accounts Receivable Specialistat CDW Careers Canada

Job ID: 18000950
Updated: Aug 02, 2018
Location: Toronto, ON, Canada

The Senior Accounts Receivable Specialist handles the collection efforts of the more complex accounts within the team’s book of business. This role assists team members in their day-to-day activities and serves as a back-up for their workload. The Senior A/R Specialist also assists in running reports and following up on accounts to ensure thoroughness.

Key Areas of Responsibility
  • Handles the collection efforts of more complex and meaningful accounts with the teams book of business.
  • Collaborate cross-functionally to resolve customer issues.
  • Continually evaluating the relationship with the customers to make sure customer satisfaction is met and the team is building positive working relationships both internally and externally.
  • Mentor junior team members and serve as the role model in day to day activities.
  • Monitor assigned accounts to ensure appropriate escalation and timely collection efforts.
  • Ensure timely completion of cash allocation within the team’s book of business.
  • Identify areas of process improvement and make appropriate recommendations.

Additional Responsibilities
  • Identify accounts that need to be prioritized and escalated.
  • Proactively build and maintain positive working relationships with internal and external stakeholders.
  • Support the Accounts Receivable team and outsourced team by answering or forwarding emails, suggesting account holds and proactively recommending next steps in the collection process.

Qualifications

Minimum Qualifications
  • University degree or college diploma. 
  • 4 years accounts receivable experience.

Other Required Qualifications
  • Strong analytical and creative problem solving skills.
  • Working experience with an Accounts Receivable System.
  • Proficient in Microsoft Office applications.
  • Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders.
  • Solid organizational skills.
  • Demonstrated ability to build rapport and productive working relationships with stakeholders and customers.
  • Track record of mentoring and coaching others.
  • Preferred Qualifications
  • Bachelor’s Degree.
  • AS400 experience.
Job Category: Finance
Job Type: Full-Time
Travel Percentage: 0%