CDW Careers

Inside Solution Architect – Data Centreat CDW Careers Canada

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Job ID: 18001066
Updated: Sep 17, 2018
Location: Toronto, ON, Canada

The Inside Solution Architect - Data Centre focuses on supporting Account Managers by assisting them with the sale of solutions related to Datacenter Compute, Software Defined and Converged Infrastructure. The Inside Solution Architect - Data Center builds relationships and educates Account Managers on the technologies, resources, and pricing programs available to them.

The Inside Solution Architect - Data Centre develops and maintains strategic relationships with Sales Management of the teams they support and seen as a trusted advisor to grow business. 

Key Areas of Responsibility
Technology Leadership
  • Educates Account Managers by conducting short training classes on Data centre Compute, Software Defined and Converged Infrastructure products:
    • Explains features, benefits, and technical specifications of Data centre products and solutions 
    • Explains conceptually how Data centre technologies are installed and implemented for customers 
  • Designs solutions for primary technology products and services 
  • Contributes to the team’s knowledge base and readily shares knowledge with other Inside Solution Architects and Account Managers regarding Data Centre technology 
  • Attends mandatory partner trainings 
  • Attain role level certifications 
Sales Support
  • Follows up and responds to questions regarding registrations and closed deals, and escalation needs 
  • Monitors and renews service maintenance contracts 
  • Tracks sales leads, manages sales pipeline from lead to closure for sales over segment threshold 
  • Registers and manages customer proposals in partner registration systems 
  • Produces quotes and BOMs 
  • Creates quotes for high priority RFPs and/or assists with RFP content 
  • Produces sales forecast reports 
  • Reviews quotes and orders for accuracy 
  • Discusses solutions at a conceptual level with customers and potential customers - explains the solutions features and benefits 
  • Explores additional sales opportunities through new service maintenance contracts and renewals 
  • Advises Account Managers on pricing 
  • Coordinates and collaborates with Partners and Account Managers to map accounts to opportunities and achieve sales goals 
  • Develops and maintains a basic Territory Plan; adjusts quarterly for past performance and future expectations 
  • Responds to requests from customers and Account Managers to respond to customers’ needs 
  • Participates in CDW events on business-focused technology solution presentations for customers and prospects delivered via web-based tools (e.g., WebEx, Lync) and in person


Minimum Qualifications
  • Associate’s Degree 
  • 2-year minimum technology sales experience 
Other Required Qualifications
  • Proficient in Microsoft office applications 
  • Ability to travel up to 20% of the time 
  • Proven success and experience selling technologies solutions and services 
  • Knowledge and proven success of engaging and working with sales teams 
  • Ability to execute on territory goals and metrics 
  • Ability to adapt and change to the business needs of the practice and team coverage model 
  • Strong interpersonal and presentation skills, including consulting skills 
  • Strong oral and written communication skills 
  • Strong passion for learning and teaching others 
  • Proven group presentations skills 
  • Motivated and self-starting 
  • Ability to think creatively and come up with proactive ideas that will increase sales 
  • Strong problem-solving skills 
  • Must be able to communicate effectively and in a constructive manner with management, peers and coworkers 
Preferred Qualifications
  • Bachelor’s Degree 
  • Proven success and experience selling technologies solutions and services to small business, enterprise or global customers 
  • Technical Accreditations and/or Certifications: Active accreditation from leading Server & Storage partners
Job Category: Engineering General
Job Type: Full-Time
Travel Percentage: 25%