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2024 Summer Intern Program- Microsoft Program Intern

Job ID 24001005
Team Corporate
Posted Date Mar 23, 2024
Location Toronto, ON
Eligible for Remote  
Contract Type Full-Time
Security Clearance  

The Solution Specialist proactively drive revenue and profit specific to a dedicated brand and product sets. This role works directly with CDW Account Managers, sales leadership, and partners on whitespace opportunities. The Solution Specialist brings together knowledge of quotes, bid opportunities, and the market to identify deals and win them. This role is integral in identifying net new business for both CDW and the assigned brand. 

Key Areas of Responsibility:

  • Manage and achieve all individual and team revenue, gross profit sales goals for the segment.
  • Be a subject matter expert on the Microsoft products, programs and go to market strategies and communicate them to CDW sales.  
  • Help in identifying and driving Up-sell / additional product opportunities
  • Participate in proactive campaigns focused on driving upsell goals
  • Respond to email or phone inquiries and participate in conference calls with customers to help determine the best Solution and Licensing program for their needs including Cost Analysis comparisons
  • When appropriate drives customer adoption, expansion and renewal of the core Microsoft cloud technologies (ex. M365, Azure). 
  • Attend customer facing events and/or conference calls to communicate the value add of CDW and Microsoft. 
  • Facilitate trainings for assigned territory on Microsoft products, services and programs. 
  • Assist the partner and Product and Partner Management (PPM) contacts in creating messaging and promotions that directly align with the specific customer set that is being supported. 
  • Develop and execute to quarterly sales plan. 
  • Cultivate relationships between partner sales team, CDW Sales, & Leadership teams. 
  • Understand the competitive landscape in assigned segment and/or region and how market conditions can impact CDW and the partner being supported. 
  • Have excellent knowledge of CDW service offerings and the process in which account managers attach them to client products.  
  • Attends license trainings and earns Microsoft certifications

What we’re looking for:

  • Currently enrolled students with a graduation date of Dec 2024 or Spring 2025
  • Strong interpersonal and time management skills.
  • Self-motivated and driven to get results and make an impact while utilizing strong written and verbal skills to communicate effectively.
  • Availability to work a 40-hour week within standard business hours throughout the summer.
  • Team oriented; develops positive relationships with coworkers and other partners involved.
  • General computer and email proficiency

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations in Canada, the United States, and the United Kingdom. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 

What you can expect from us: Culture, coworkers, careers. 
CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

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