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Bilingual (French/English) Associate Capability Advisor

Job ID R24_00000574
Team Other
Posted Date Jul 09, 2024
Location Toronto, Ontario  
Eligible for Remote  
Contract Type  
Security Clearance  


Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

As an Associate Capability Advisor, you’ll lead successful daily program execution, including classroom management, training and development record maintenance, testing and measurement processes, self-paced learning, e-learning, and partner training. You will also assist in the design, development, and implementation of training solutions for the CDW Canada.

What you will do: 

  • Collaborate with leadership to implement a best-in-class onboarding program that supports CDW’s strategies and goals
  • Train and facilitate sessions for coworkers across various areas of the business
  • Coach new coworkers to build required skills, analyze program participant needs, and develop individualized plans to meet identified needs
  • Participate in project teams to design and develop participant and instructional materials.

What you need to succeed:
Must Have:

  • Proficient in French and English (Verbal & Written)
  • 1+ years of experience facilitating training or 2+ years of experience as a CDW Coworker
  • Bachelor’s degree or equivalent work experience
  • Demonstrated ability to manage multiple priorities/projects, meet deadlines, facilitate change and delegate responsibilities
  • Aptitude for new concepts and technologies with the ability to quickly put them into practical use
  • Proficiency in Microsoft Office applications

Nice to Have:

  • Knowledge/background of the technology industry and/or education
  • Facilitation experience with a track record of increasing participant knowledge, performance and effectiveness

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 

What you can expect from us: Culture, coworkers, careers. 
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

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