Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

The Apple Business Development Manager (Education) has a good understanding of the public sector and/or the education sector and works with CDW Sellers. They are responsible for leveraging their industry, best-practice experience within the Apple Education portfolio to close opportunities with K-12 and Higher Education customers across Canada. They will also work with current Apple customers to grow their use of the Apple ecosystem by making recommendations that lead to additional services and products.

What you’ll do:

• Partner with CDW Sellers to assist with lead qualification, prospect calling, and targeted campaigns that require direct phone call contact and/or email.

• Initiate contact with customers and/or prospects that have been generated by the CDW Selling Team and identify new Apple Education opportunities.

• Work with customers and prospects to develop an understanding of their needs and translate those needs into solution requirements within the Apple ecosystem that produce successful educational outcomes.

• Serve as a subject matter expert to close new Apple Education opportunities by formulating value propositions that resonate with prospective customers

• Conduct onsite or online presentations that showcase services and products of the company to customers and key accounts

• Coordinate presales resources for applicable meetings with prospective customers

• Work with management and engineers to develop proposals, quotes, and respond to request for proposal (RFP) and requests for information (RFI) as needed.

• Effectively communicate features and benefits of solutions and manage customer/prospect expectations.

• Determine best response for different opportunity types, including leveraging third-party partners to deliver expected customer outcomes

• Partner with CDW Sellers to attract new prospects and users to live events to hear value propositions and review the CDW Apple Education Solutions Service Offerings

• Maintain in-depth product knowledge of the services offered by Apple and other related solutions such as Mobile Device Management (MDM), peripheral accessories and professional training.

• Work with CDW Sellers to assist with negotiation as needed

• Perform sales procedures through activities and opportunities in Salesforce and consistently align with defined policies and procedures.

• Follow company expense procedures.

• Develop in-depth knowledge of the Apple Education strategy and value proposition and how it relates to customer’s needs.

• Develop skills to properly propose additional products and services to help prospects and customer companies achieve their key priorities.

• Participate in company sponsored job related activities and training to further develop your sales skills

 Education and/or Experience Qualifications:     

• Must have minimum 6-years of industry experience

• Must be able to communicate effectively (written and oral) and in a constructive manner with prospective customers, industry contacts, partners, management, peers and coworkers.

• Strong presentation and consulting skills

• Demonstrated negotiation skills through the understanding of each party’s interests and positions and the development of alternative options for mutual gain

• Provide a high level of customer service through prompt delivery on commitments and resolution of customer issues

Must-have:

• Proven experience with consultative selling including qualification of potential customers, uncovering client business needs, and creatively solving problems

• Ability to build rapport, establish trust, and proactively collaborate with prospects and customers

• Ability to lead and manage to ensure attainment of critical results and sales goals

• Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines

• Demonstrated ability to simplify complex matters for a wide range of audiences

• Strong business acumen, understanding of multiple business models of IT services

• Applicant should demonstrate solid attention to detail and a penchant for accuracy

• Ability to identify and creatively resolve client, project and people issues

Nice-to-have:

• Experience in the public sector and/or the education sector

• Ability to build rapport with new customers across all levels of an education organization

• Ability to articulate Apple Education Products strategy and value proposition

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW.

Pay range: $51,500 - $76,220 + significant bonus, depending on experience and skill set
Benefits overview: https://careers.cdw.ca/pages/benefits

We make technology work so people can do great things.     

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.