CDW Careers
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Bilingual Account Receivable Specialistat CDW Careers Canada

Job ID: 19000150
Updated: Feb 06, 2019
Location: Toronto, ON, Canada

The Accounts Receivable Specialist manages a portion of the organizations accounts receivable to ensure that CDW customers are paying invoices in a timely manner while preserving our customer relationships and supporting the Sales Department.

Key Areas of Responsibility
  • Continuously review top owing and past due accounts.
  • Analyze and reconcile complex customer accounts.
  • Contact customers to resolve invoice concerns and ensure prompt payment. 
  • Collaborate cross-functionally to resolve customer issues.
Responsibilities
  • Identify accounts that need to be prioritized and escalated. 
  • Proactively build and maintain positive working relationships with internal and external stakeholders.
  • Support the outsourced team by answering or forwarding emails, suggesting account holds and proactively recommending next steps in the collection process. (responsibility specific to those supporting RMS),
  • Special Project assignments as needed

Qualifications

Minimum Qualifications
  • Fluency in French and English
  • College/University degree or equivalent. 
  • One of the following criteria:
    • 3 years of professional experience.
    • Previous collections, accounts receivable or accounting experience.
Other Required Qualifications
  • Strong analytical skills with critical attention to detail. 
  • Excellent written and verbal communication skills with the ability to effectively interacts with all stakeholders. 
  • Proficient in Microsoft Office applications.
  • Demonstrated ability to work independently with little direction.
  • Strong organizational skills with the ability to adapt quickly to change.
  • Ability to work independently with minimal direction
Preferred Qualifications
  • Government agency experience
Job Category: Finance
Job Type: Full-Time
Travel Percentage: 0%