CDW Careers

Data Backup Specialistat CDW Careers Canada

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Job ID: 19002464
Updated: Jan 27, 2020
Location: Vancouver, BC, Canada

Are you an individual who is motivated by curiosity, driven for success and excellent customer service? Do you like working in a fun, fast-paced and rapidly growing work environment? CDW is currently looking for a Data Backup Specialist to join our Professional Services team.

Core Responsibilities:
  • Take leadership role with the Backup Environments for configuration, on-going administration, maintenance, and to recover systems and data to operational status when required.
  • Provide ongoing support for a customer requirements and implementations
  • Manage storage and backup support to protect customer data across all hosts in all data centers and field sites
  • Document backup and recovery environments as well as assess current configurations


  • Previous experience in Technical Support and backup and recovery required
  • 3+ years working with backup and recovery software (especially in Commvault, Veeam, EMC Networker and Veritas)
  • 3+ years of Linux/Unix/Windows Administration preferred
  • Preferred skills around Linux, Windows, and Solaris
  • Applied knowledge of LAN network components
  • Experience with various forms of data storage
  • Understanding of basic infrastructure and network connectivity
  • Strong problem-solving and attention to detail. Good analytical and troubleshooting skills
  • Ability to work independently as well as the ability to collaborate across teams in support of complex global environments.
  • Ability to collaborate with peers and across teams
  • Ability to learn new technologies
  • Self-motivated and passionate towards data protection and associated evolving technologies and industry standards
  • Ability to prioritize and manage multiple issues/projects at one time and communicate status and resolution effectively and in a timely manner
  • Must be comfortable multi-tasking and working under pressure
  • Highly skilled in verbal and written communication and comfortable interacting with people at all levels of customer organizations
  • Receive and resolve technical escalations
  • Reviewing daily reports – prioritize and engage as appropriate to ensure delivery performance (i.e. SLA's)
  • Able to document backup and recovery environments as well as assess current configurations
Job Category: Engineering General
Job Type: Full-Time
Travel Percentage: 10%