CDW Careers

Inside Solution Architect - Securityat CDW Careers Canada

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Job ID: 20000185
Updated: Mar 27, 2020
Location: Toronto, ON, Canada

The Inside Solution Architect - Security focuses on supporting Account Managers by assisting them with the sale of solutions related to the Security industry. The ISA builds relationships and educates Account Managers on the technologies, resources, and pricing programs available to them.

The Inside Solution Architect - Security develops and maintains strategic relationships with Sales Management of the teams they support and seen as a trusted advisor to grow business.

Key Responsibilities
  • Assist with the message & strategy for Security practice to internal and external stakeholders
  • Identify key partnerships and work with the internal Product and Partner Management team developing positioning and messages in market
  • Training of sales and technical teams on messages and core offerings
  • Designing complex solutions for primary technology products and services
  • Maintaining knowledge of technology offerings from key focus partners and strategic vendors
  • Building strong relationships with CDW’s strategic partners and customers
Pre-Sales Responsibilities
  • Follows up and responds to questions regarding registrations and closed deals, and escalation needs
  • Manages pipeline of strategic opportunities tied to the security practice
  • Registers and manages customer proposals in partner registration systems
  • Produces quotes and bill-of-materials for opportunities
  • Provides technical expertise for RFPs and/or assists with RFP content
  • Discusses solutions at a conceptual level with current customers and prospects
  • Collaborates with Partners and Account Managers to map accounts to opportunities and achieve assigned goals
  • Assists with territory planning and strategic sales motions
  • Responds to customers and Account Manager technical queries
  • Participates in CDW events on business-focused technology solution presentations for customers and prospects delivered via web-based tools (e.g., WebEx, Lync) and in person
  • Sharing technical knowledge with stakeholders about cyber security products and solutions including next generation firewalls, email security, endpoint security, cloud products, SIEM, etc.
Other Responsibilities
  • Up to 20% travel
  • Technical selling and presales support for technologies, solutions and services
  • Demonstrating technical knowledge in relevant practice area
  • Maintaining knowledge and proven success of engaging and working with sales teams
  • Executing on territory goals and metrics set by (senior) management
  • Adapting to the business needs of the practice and changing team requirements
  • Maintain partnership required certifications and accreditations


  • Bachelor’s Degree or equivalent work experience
  • 3-5 years of relevant experience in the field of information technology
Other Required Qualifications
  • Vendor certifications or accreditations – Cisco, Fortinet, SonicWall, Palo Alto, Splunk
  • Security industry certifications – (ISC)2, ISACA, CompTia, etc.
  • Ability to map product strategies to the OSI & TCP/IP stack
  • Strong interpersonal and presentation skills, including consulting skills
  • Strong oral and written communication skills
  • Strong passion for learning and teaching others
  • Proven group presentations skills
  • Strong problem-solving skills
  • Must be able to communicate effectively and in a constructive manner with coworkers
Preferred Qualifications 
  • 5+ years of experience in the field of information technology
  • Understanding of Information Security and associated policies
  • Experience in IT Security Standards and Governance (PCI, ISO 27001, COBIT)
  • Knowledge of risk management frameworks
Job Category: Solution Architect
Job Type: Full-Time
Travel Percentage: 25%