CDW Careers

Inside Sales Representativeat CDW Careers Canada

AR Interview Page image

This job posting is no longer active

Job ID: 20000745
Updated: Mar 26, 2020
Location: Toronto, ON, Canada

Are you an individual who is motivated by curiosity, driven for success and excellent customer service? Do you like working in a fun, fast-paced and rapidly growing work environment? CDW is currently looking for an Inside Sales Representative to join our Sales team.

Key Responsibilities
  • Work closely with Account Executives in the day to day interaction with end user accounts, as well as the development and on boarding of new clients
  • Develop and maintain active communication with Account Executives and clients via telephone, email or in person
  • Participate in or lead client meetings and presentations
  • Identify and submit opportunity registrations when applicable along with noting potential rebates provided by Vendor Management and Account
  • Executive and submitting claims as required
  • Source product from manufacturers and distributors, obtaining current lead times and availability
  • Preparation of quotations using Quotewerks templates as required along with processing sales orders in Quotewerks according to Scalar guidelines and submitting to finance team for processing
  • Complete and renew all applicable sales certifications
  • Assist in coordinating and quoting any logistical requests, working with service providers to fulfill client requests
  • Responsible for initiating all product returns within assigned territory and submitting to Client Services Coordinator for tracking and closure
  • Create various reports for the Sales team ensuring they are timely and relevant.
  • Recommend opportunities for operational and process improvement within the Inside Sales role.
  • Handle any special projects as assigned by management
  • Assist team members as required


  • Minimum of 2-3 years of experience in a sales support position
  • University/College diploma/degree is preferred
  • Strong organizational, verbal and written communication skills
  • Ability to work independently or in a team environment while functioning well under pressure
  • Proficient in Word, Excel and PowerPoint
  • Experience in Salesforce a definite asset

Team Culture
We are a unified team of challenge takers, diverse thinkers and problem solvers. Our coworkers aspire every single day to be better than they were yesterday because we know success means never being satisfied. We believe winning requires balance - a combination of assigned work and freethinking, quick wins and quick breaks. When our coworkers enjoy what they do and who they're with, they do their best work. And that means everyone wins.

Our Benefits
CDW offers a variety of benefits, perks and development programs that enable coworkers to perform at their best personally and professionally. We understand the importance of work/life harmony and strive to help our coworkers achieve it. Core benefits include:

  • Health & Wellness
  • Financial Security
  • Learning & Development
  • Work/Life Balance
  • Coworker Perks
  • Community Service

Who We Are
CDW is a leading technology solutions provider to business, government, education and healthcare organizations in Canada, the United States, and the United Kingdom. Our fingerprints can be found on technology in workplaces and workspaces of more than 250,000 companies; from fresh-faced startups to international conglomerates. With the breadth of products and services we offer, combined with the expertise of our specialists, there is no request too big or too small. Our coworkers across the globe are working together to bring technology to life for our customers.

Awards and Recognitions

  • Ranked #191 on the Fortune 500 list
  • Ranked #24 on Computerworld’s 2019 Best Places to work in IT
  • Ranked #10 on Fairygodboss’s list of the 2019 Best Companies for Women

Job Category: Inside Sales
Job Type: Full-Time