CDW Careers

Renewal Specialistat CDW Careers Canada

Sales Support image

Job ID: 20001686
Updated: Oct 19, 2020
Location: Calgary, AB, Canada

Sales jobs can be rewarding and exciting, especially a technology sales job at CDW. As a Fortune 200 leader, we’re the technology experts Canadian companies turn to most to solve all their IT needs. 

This is an exciting career opportunity to sell some of the biggest, most innovative technology brands in IT, while joining and collaborating with some of the brightest, best and most diverse technology minds working in IT today.

At CDW, we believe in building meaningful, long-standing customer relationships through premiere products and services, innovative technology solutions and the dedicated efforts of our talented Sales Representatives and Renewal Specialists.

As a Renewal Specialist at CDW, you’ll play a vital role in the customer relationship process. Calling upon, leveraging, and ultimately strengthening existing relationships, we’ll look to you to proactively contact customers to renew their contracts, upselling and cross-selling product options when appropriate.

What you’ll do
  • Work with Account Managers, Licensing Specialists, and manufacturer vendor representatives to maximize CDW performance on renewals and help drive sales
  • Answer email or phone inquiries from Account Managers and customers regarding their expiring products 
  • Manage lead lists/renewal portals to maximize time, effort and sales and pipeline of quotes/orders
  • Proactively consult with customers and collaborate with Account Managers to close renewal opportunities
  • Identify new business opportunities and consult with Account Managers and other Product Specialists
  • Maintain business relationships with assigned manufacturer
  • Develop innovative new ways to reach renewable opportunities


What you need to succeed

  • College Degree or 3+ years of experience in sales or sales support
  • Proven success in working enterprise opportunities
  • Demonstrated proficiency of written and verbal communication skills (including technical writing and presentations) with ability to communicate and collaborate effectively both internally and externally 
  • Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems and opportunities 
  • Experience in technology sales
Who we are
CDW is a leading technology solutions provider to business, government, education and healthcare organizations in Canada, the United States, and the United Kingdom. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced startups to international conglomerates. With the breadth of products and services we offer, combined with the expertise of our specialists, there is no request too big or too small. A unified team of challenge takers, diverse thinkers and problem solvers, we believe when you enjoy what you do and who you do it with, you do your best work. And that means everyone wins.

Awards and Recognitions
  • #178 on the Fortune 500 list
  • #81 on Glassdoor's Best Places to Work
  • #1 on Channel Daily News’ Top 100 Solution Providers List across Canada
  • Fortune’s Future 50, an index that evaluates the long-term growth prospects of major public companies
Our Benefits
CDW offers a variety of benefits, perks and development programs that enable coworkers to perform at their best personally and professionally. We understand the importance of work/life harmony and strive to help our coworkers achieve it. Core benefits include:
  • Comprehensive package: healthcare, dental, vision, paid vacation time and sick days
  • Coworker stock purchase program
  • Coworker discounted purchase program
  • Tuition reimbursement for those wishing to further their education
Job Category: Sales Support General
Job Type: Full-Time
Travel Percentage: 10%